After making the initial investment to have an EV charging infrastructure installed, you want to ensure that it is working as efficiently as possible, with uptime hovering in the 98% range. EV chargers should have the same reliability as the electric grid the utilities maintain, but in order to achieve this, there is a level of regular maintenance that should be considered.
General maintenance for charging infrastructure includes storing charging cables securely, checking parts routinely, and keeping the equipment clean. Chargers may need intermittent repairs as well. The faster smart level 3 chargers are equivalent to an intelligent Internet of Things (IoT) device connected to a network and backend cloud. These chargers are more complex and require greater focus on preventative maintenance and remote monitoring. Deferring routine maintenance can result in high repair costs in the future, especially if it is no longer under warranty.
No two EV infrastructures are the same, and it can be complicated to know how to keep your stations properly maintained. Our team can help you create a customized maintenance plan, and then help you stick to it, with a service team standing by 24 hours a day, 7 days a week.
To ensure you are getting the most out of your equipment, we provide a comprehensive operations and maintenance program that includes:
- Preventive & Corrective Maintenance
- Remote Software & Hardware Monitoring
- Hardware Parts Replacement
- Firmware Updates
- Performance Service Level Agreements (SLAs)
As an experienced electrical contractor with over 95 years in the industry, we can also ensure that the electrical systems that support your charging stations are functioning properly – maintaining everything from the wiring to the power supply.
As more EV drivers get on the road and more chargers are installed, there will be a focus shift to the charging experience and EV charging station reliability. We are here to help you put together a plan to ensure your charging infrastructure is always reliable and available to your drivers.